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Legal Disclaimers & Data Protection

1 Data privacy

1.1 General information

The protection of your personal data is a high priority for Detecon. It is important to us to inform you what personal data we collect, how your data is used, and how you can influence the process.

Who is responsible for data processing? Whom should I contact if I have any questions about data privacy at Detecon?

The data controller is Detecon International GmbH, Sternengasse 14-16, 50676 Cologne. If you have any questions regarding data protection you can contact info@detecon.com or our data protection officer, Mr. Holger Kleinecke, Sternengasse 14-16, 50676 Cologne, Germany, datenschutz@detecon.com.

What rights do I have?

You have the right 
a) To request information about the categories of personal data processed, the purposes of the processing, any recipients of the data, and the envisaged storage period (Art. 15 GDPR);
b) To request that incorrect or incomplete data be rectified or supplemented (Art. 16 GDPR); 
c) To withdraw consent at any time with effect for the future (Art. 7 (3) GDPR);
d) To object to the processing of data on the grounds of legitimate interests, for reasons relating to your particular situation (Art. 21 (1) GDPR);
e) To request the erasure of data in certain cases under Art. 17 GDPR – especially if the data is no longer necessary in relation to the purposes for which it was collected or is unlawfully processed, or if you withdraw your consent according to (c) above or object according to (d) above; 
f) To demand, under certain circumstances, the restriction of data where erasure is not possible or the erasure obligation is disputed (Art. 18 GDPR);
g) To data portability, i.e. you can receive the data that you provided to us in a commonly used and machine-readable format such as CSV, and can, where necessary, transfer the data to others (Art. 20 GDPR);
h) To file a complaint with the responsible supervisory authority regarding data processing (for telecommunications contracts: the German Federal Commissioner for Data Protection and Freedom of Information (Bundesbeauftragter für den Datenschutz und die Informationsfreiheit); for any other matters: State Commissioner for Data Protection and Freedom of Information, North Rhine-Westphalia (Landesbeauftragter für den Datenschutz und die Informationsfreiheit Nordrhein-Westfalen)).

Whom does Detecon pass my data on to?

To processors, i.e., companies we engage to process data within the legally defined scope, Art. 28 GDPR (service providers, agents). In this case, Detecon also remains responsible for protecting your data. We engage companies particularly in the following areas: IT, marketing, finance, HR, logistics, and printing.

To cooperation partners who, on their own responsibility, provide services for you or in conjunction with your Detecon contract. This is the case if you order services from these partners through us, if you consent to the involvement of the partner, or if we involve the partner on the basis of legal permission.

Owing to legal obligations: In certain cases, we are legally obliged to transfer certain data to a state authority that requests it. 

Where will my data be processed?

As a general rule, your data will be processed in Germany and other European countries. 

If, in exceptional cases, your data is also processed in countries outside the European Union (i.e., in third countries), this is done only if you have explicitly given your consent, if it is necessary for us to provide you with services, or if it is prescribed by law (Art. 49 GDPR). Furthermore, your data is processed in third countries only if certain measures ensure a suitable level of data protection (e.g. EU Commission's adequacy decision or suitable guarantees, Art. 44 et seq. GDPR). 

1.2 Notice for all visitors of this Website

1.2.1 Collection of technical characteristics in the provision of the website

When you visit our web pages, the web server temporarily records the domain name or your computer’s IP address, the file requested (file name and URL) by the client, the http response code, and the website from which you are visiting us.

The recorded data is used solely for data security purposes, particularly to protect against attempted attacks on our web server. We do not use it to create individual user profiles nor do we share this information with third parties. It is erased after seven days at the latest. We reserve the right to statistically analyze anonymized data records. We have a legitimate interest in that (Article 6 (1f) GDPR).

We do not collect personal data in excess of that, such as your name, address, telephone number or e-mail address, unless you provide this information voluntarily (see below our information for newsletter subscribers, applicants and freelancers).

1.2.2 Social media plug-ins

Some web pages include buttons for social media networks (such as Facebook, Twitter, YouTube, Xing, and LinkedIn) that you can use to recommend the services of Detecon to others. 

To ensure you retain full control of the data, the used buttons provide direct contact between the respective social network and the visitor only once you actively click on the button (one-click solution).

When the social media plug-in is activated or links in the pictogram are used, also for the purpose of sharing content (Art. 6 (1) a GDPR), the following data can be forwarded to the social media provider: IP address, browser information, operating system, screen resolution, installed browser plug-ins (such as Adobe Flash Player), previous website if you followed a link (referrer), URL of the current website, etc. The next time you visit the website, the social media plug-ins are again provided in the default-disabled mode, thus ensuring that no data is transferred during a repeat visit to the website. For more information about social media plug-ins and about the purposes for which data is processed, along with other privacy-relevant information, please refer to the data privacy statements of the companies responsible and to one-click solution.

1.2.3 Will my usage habits be evaluated, e.g. for advertising purposes or tracking?

1.2.3.1 Purposes and extent

We would like you to enjoy using our web pages and take advantage of our content and services. We have an economic interest in this. We analyze your usage habits on the basis of anonymized or pseudonymized data so you can find the contents that interest you and so we can make our web pages user-friendly. We, or companies commissioned by us to process data, create usage profiles to the extent permitted by law. This information cannot be traced back to you directly. Below, you can find more information about the different purposes.

Purpose market research / reach measurement (cookie-free / cookies with opt-in)

Reach measurement provides statistics on a website’s usage intensity and the number of users, along with comparable figures for all the connected services. Individual users are not identified at any time. Your identity is always protected. 

In any case, when you visit our website, the web server temporarily records the domain name or IP address of your computer, information on the device, operating system and browser used, geo-information down to a maximum of city level; the URL called up with the associated page title and optional information on the page content; the website from which the called individual page was reached (referrer site); the subsequent pages that were called from the called web page within an individual web page; the time spent on the web page; further interactions (clicks) on the web page such as entered search terms, downloaded files and videos viewed. This information is pseudonymized or anonymized. Pseudonymized data is deleted after 24 hours although we reserve the right to evaluate anonymized data even beyond this period. We have a legitimate interest in this (Article 6 (1f) GDPR).

You can find more details about the range measurement with the help of cookies (after your opt-in) in the corresponding section 1.2.3.2.2 below.

1.2.3.2 Cookies

When the cookie prompt appears when you visit our website, you have the option of accepting or denying the use of cookies. Please note, however, that cookies that are required to deliver the web service (see further explanation below) cannot be denied.

Please include your consent ID and date when contacting us regarding your consent:

1.2.3.2.1 Required cookies

These cookies are required to enable you to navigate through the web pages and use key functions. They enable basic functions. They are also used for anonymized evaluation of user behavior, which helps us to continuously further develop our website for you. The legal basis for processing is Article 6 (1b) GDPR.

NameCompanyPurposeStorage periodInvolved as
CookieConsentDeteconSaves cookie preferences5001 days controller
SSESS#DeteconSession identification.23 dayscontroller

1.2.3.2.2 Analysis cookies

These cookies help us to improve our understanding of user behavior. Analysis cookies enable inquiries of usage and identification possibilities through initial and third party suppliers in pseudonymous user profiles. We use analysis cookies, for example, to determine the number of unique visitors to a web page or service or to collect other statistics relevant to the operation of our products, as well as to analyze – based on anonymous and pseudonymous information – how visitors interact with the website. This information cannot be traced back to a person. The legal basis for processing is your opt-in (Article 6 (1a) GDPR).

NameCompanyPurposeStorage periodInvolved as
TBCetracker Range measurement5 yearsContractor

1.2.3.2.3 Services by other companies (independent third-party providers)

Our web pages include third-party providers who deliver services independently. If you opt to use those services, when you visit our website data is recorded using cookies or similar technologies and sent to those third parties. Some data is also used for Detecon's own purposes. The legal basis for processing is Article 6 (1a) GDPR. The scope, purpose and legal basis on which further processing is carried out for the third party’s own purposes can be found in the third party’s privacy notice. Information on the independent third-party providers can be found below. 

To show you videos on our websites, we use the service YouTube, provided by Google Ireland Limited with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). When playing videos, cookies are stored and information (including your IP address) is transmitted directly to Google. The information generated by the cookies about your use of our website (including your IP address) is transferred to Google's computers and stored there. Data processing may take place outside the jurisdiction of the EU. Google is, however, certified under the US-EU Privacy Shield agreement and thus guarantees to comply with the European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active). Learn more about and object to Google's data processing at http://www.google.de/intl/de/policies/privacy.

To provide you with audio content on our websites, we use the service SoundCloud, provided by SoundCloud Limited, Rheinsberger Str. 76/77, 10115 Berlin ("SoundCloud"). When playing SoundCloud audio content, cookies are stored and information (including your IP address) is transmitted to SoundCloud computers and stored there. Data processing may take place outside the jurisdiction of the EU. To ensure the lawful transfer of your personal data outside the scope of EU law, SoundCloud uses appropriate safeguards, such as standard contractual clauses approved by the European Commission or other legally approved mechanisms. Learn more about and object to data processing by SoundCloud at https://soundcloud.com/pages/privacy.

1.3 Note for newsletter subscribers

We invite you to subscribe to our free newsletter. For registration, you will be asked to provide certain information. We use this data only to send you the newsletter and, if applicable, other related information (e.g. current studies, surveys).

After registration for newsletters, mailings, or downloads on Detecon Websites, a user receives confirmation to the e-mail address provided (so-called double opt-in procedure). The registration process is only complete once the user has clicked the link contained in this e-mail.

We use the service “maatoo” for our newsletter. E-mails sent with maatoo use tracking technologies. We use such data primarily to find out which topics are of interest to you by tracking whether our e-mails are opened and which links you click on. We then use this information to improve the e-mails we send you and the services we provide.

The legal basis for the processing of your data is your consent, Art. 6 (1a) GDPR.

Accordingly, your data will be stored for the term of your subscription to the newsletter. If you do no longer agree to the use of your data or if you wish to receive the newsletter no longer, you can inform us at any time by sending an e-mail to info@detecon.com. We will then delete the data immediately.

1.4 Note for applicants

We process applicants’ data only for the application procedure and its administrative handling. The legal basis for this is § 26 I 1 BDSG (German Federal Data Protection Act, decision on the establishment of an employment relationship). We delete your data at the latest 6 months after the end of the application procedure.

1.5 Note for freelancers

We store and process such personal data in our freelancer pool solely and exclusively to present you with matching project offerings and, upon assignment, for processing the engagement and respective contract (on the legal basis of Art. 6 (1b) GDPR).

The freelancer pool is used by all Detecon group companies, to offer you the broadest range of projects possible. Kindly note that these group companies may be located in countries outside the European economic area (EEA) where data protection laws may not ensure an appropriately high level of data protection. When transferring data to those countries, Detecon takes certain measures to ensure that an appropriate level of data protection is maintained (e.g. adequacy decision by the EU Commission or appropriate safeguards, c.f. Art. 44 et seq. GDPR).

Your personal data will not be passed on to third parties (i.e. companies that are not subsidiaries of Detecon International GmbH – in particular not to clients) without your express previous consent.

We delete your personal data automatically after no more than six years after we have last heard from you, unless legal obligations require us to keep the data for a longer period. You can also request the deletion of your data yourself at any time - we will comply with your request promptly. Please note, however, that we will then no longer be able to consider your application for project assignments.

1.6 Data security

All personal data on this website will only be transmitted in encrypted form. The identity of the server is known and it is secured against unauthorized access by third parties. Effective algorithms check whether the data reaches its respective recipient completely and unchanged.

If you wish to contact us by e-mail, please note that due to the technical conditions of the Internet, confidentiality cannot be guaranteed for these messages. E-mails can also be changed or lost by third parties.

Worldwide, data protection and data security within the Detecon Group are subject to the Binding Corporate Rules Privacy (BCRP) of the Group Deutsche Telekom AG, which have been approved by the German Federal Commissioner for Data Protection and Freedom of Information.

This privacy notice was last updated: 25 May 2020.

2 Legal notice

2.1 Disclaimer

We make information available on our websites which we select and check carefully and on a regular basis. However, we expressly point out that we do not assume any warranties for the correctness, completeness or up-to-dateness of the information offered on those websites. In particular, Detecon assumes no liability for content which is expressly or impliedly identified as third-party content. Detecon is not responsible for ensuring that such content is complete, correct, current, and lawful and that it does not inadmissibly interfere with the legal interests of any third parties. This applies in particular to any external links on the websites - we cannot accept any responsibility for their content.

We reserve the right to change, add to or remove any information on our websites without prior notice.

Detecon is not liable for any loss of data in connection with the use of documents, of information, of our websites or any services accessible on those websites. Detecon is also not liable if you cannot use or access such documents, information, our websites or any services accessible on those websites.

2.2 Intellectual property

The content of our websites is protected by copyright, as is the design or the “look & feel” of our websites. None of the retrievable contents here may be reproduced, printed, translated, processed in digital form, included in archives, or made accessible to third parties under a different URL without the express written consent of Detecon International GmbH. A link to our websites may be set only if the displayed Detecon website becomes the sole content in the browser window.

The Detecon symbol is a registered trademark of Detecon International GmbH. Other application, product, or company designations may be trademarks or business references of third parties. The use of such trademarks and business references is not permitted without express prior permission of Detecon or the respective owner.

  • ITIL® is a Registered Trade Mark of the Cabinet Office in the United Kingdom and other countries.
  • IT Infrastructure Library® is a Registered Trade Mark of the Cabinet Office in the United Kingdom and other countries.
  • ISO® is a Registered Trade Mark of the International Organization for Standardization (ISO).
  • COBIT® is a Registered Trade Mark of the Information Systems Audit and Control Association (ISACA).
  • TOGAF® is a registered trademark of The Open Group in the United States and other countries.
  • ISACA® is a registered trademark of Information Systems Audit and Control Association.

Compliance and Code of Conduct

The key to company success lies in a Group-wide company culture that is characterized by integrity, ethics and personal responsibility. The ethical requirements that pertain to business operations and the workplace are becoming increasingly complex. Our Code of Conduct is the framework for guiding our behavior. http://www.telekom.com/code-of-conduct-en

Compliance means to adhering legal provisions, the Company's internal policies and ethical principles and is crucial for us. Detecon is integrated into the Compliance Management System of the Deutsche Telekom Group. Find more information in: http://www.telekom.com/company/at-a-glance/compliance/219710

Information concerning violations of legal obligations or Detecon rules and regulations can be reported to the Deutsche Telekom Group Compliance Management through the Tell me! whistleblower portal.: http://www.telekom.com/tell-me-en

General Terms of Contract (Allgemeine Vertragsbedingungen)

The General Terms of Contract (Allgemeine Vertragsbedingungen) of Detecon International GmbH can be found here: AVBs

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